Your Privacy Choices
Your data. Your decision.
We believe in transparency and giving you control over how your personal information is used. As outlined in our Privacy Policy, Kresvon Labs collects certain information from your interactions with our website— including cookies and similar technologies—to improve your experience and show you content that’s more relevant to your interests.
Some U.S. state privacy laws may consider this type of data use a “sale,” “sharing,” or “targeted advertising.” Depending on where you live, you may have the right to opt out of these activities.
How We Use Your Information
We may share limited information with trusted partners, such as advertising or analytics providers, to:
- Deliver more relevant ads on other websites
- Understand how visitors interact with our site
- Improve performance and user experience
Full details are available in our Privacy Policy.
Your Right to Opt Out
If you prefer that we do not use your information for targeted advertising or similar purposes, you can opt out at any time.
Follow the instructions below to submit your request.
If you visit our site with the Global Privacy Control (GPC) setting enabled, we will automatically treat that signal as an opt-out request for:
- Activities that may be considered “selling” or “sharing” data
- Targeted advertising practices
This applies to the specific browser and device you use to visit our website.
How to Exercise Your Choice
- Activate the Global Privacy Control setting on your browser, or
- Use the opt-out tools provided on this page (Shopify integration will trigger the correct state-based disclosures)
Once your request is processed, we will apply your preferences moving forward.
Frequently asked questions
Processing
Orders are prepared within 1–2 business days. You’ll receive a tracking link as soon as your package ships.
U.S. Shipping
- Standard: 3–5 business days
- Expedited: 1–3 business days
International Shipping
Available worldwide. Rates and estimated delivery times are calculated at checkout.
Tracking
Tracking updates may take 24–48 hours to reflect movement. If your tracking hasn’t updated for 3+ days, contact us and we’ll review it for you.
We stand behind the quality of every formula. If something isn’t right, we’re here to help.
Eligibility
- Returns accepted within 14 days of delivery
- Items must be unused, unopened, and in original packaging
- Opened/used items cannot be returned for hygiene and safety reasons
- Final sale items are not eligible for return
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, email contact@seraya.us within 7 days with:
- Order number
- Photos of the product + packaging
- Description of the issue
We’ll arrange a replacement or refund.